Dickson chat online

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Call Chat with an expert on your computer, mobile device, or tablet. a support specialist and we'll respond within one business day. All devices leave Dickson reading within their stated accuracy specifications. The need to purchase a calibration is often driven by regulatory or compliance needs. These documents are often required to prove to auditors that devices are reading correctly.

For new orders, most ship within business days. If you placed an order via or over the phone you can call You can submit a ticket to support or view the knowledge base at any time. You must call in to receive an Return Authorization RA prior to shipping your device back to us. The manufacturer recommended calibration interval is 1 year from when the date on the calibration certificate.

Always defer to your internal standard operating procedures SOPsregulators, accrediting body, or auditors for when your devices are required as some may be more or less often than the recommendation. Dickson Support. Chart Recorders. Touchscreen Data Loggers.

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Data Loggers. Call Us. Chat Us. Us. Frequently Asked Questions. Is my device calibrated when it leaves the factory? Why do I need to buy a calibration? How do I clean or disinfect my Dickson sensors and loggers due to Covid? Standard Precautions include hand hygiene and the use of personal protective equipment PPEsuch as laboratory coats or gowns, gloves, and eye protection. We do not recommend the application of disinfectants to surfaces via spraying to avoid contamination of the internal sensor.

If disinfectants are to be applied, these should be via a cloth or wipe which is soaked in the disinfectant. All disinfectant solutions should be stored in opaque containers, in a well-ventilated, covered area that is not exposed to direct sunlight and ideally should be freshly prepared every day.

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Do not allow excess isopropyl alcohol to drip off the cloth. Turn off and unplug the data logger from AC power. Remove the sensor from the data logger, e. DWE, Touchscreen, etc. Quickly wipe the exterior of the sensor case with the cloth. Do not allow the isopropyl alcohol to drip into the vents of the sensor. Allow to air dry Where can I find my order status?

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If you placed an order online, you can view your status on the [My Orders] in your. Why is my order on hold? There are three reasons orders go on hold: We need additional information in order to place your order Some or all of the products in your order are backordered Your is on a credit hold.

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How do I pay an invoice? Where do I send my units to be calibrated?

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How often does my unit need to be calibrated? Where can I find product specifications? The DicksonOne Starter Pack has everything you need to get started with remote monitoring, now for less. Don't miss out! Save on Dickson Pressure Loggers and Recorders.

Submit a Ticket. Which product do you need help with?

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Describe your issue:. Submit Ticket.

Dickson chat online

email: [email protected] - phone:(329) 245-4555 x 8288

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